Privacy Policy

Information we collect

Moodboard may receive your name, email address, profile image, authentication provider data, workspace membership, billing state, and messages you send to support.

We use this information to authenticate you, enforce board access, operate the service, and respond to support requests.

Product data

Boards may contain notes, images, links, files, comments, template choices, share settings, and export requests.

Board documents, binary assets, share permissions, account records, and billing records are kept in separate service boundaries appropriate to their purpose.

Board AI processing

When you request Board AI, your prompt and the supported board context included with that request are sent through Kie to the configured model provider. Selected visual inputs may be included when you use an image-aware request.

Use Board AI only with information you are allowed to send for external processing. AI results are proposals; inspect them before applying them to your board.

Public website analytics

Moodboard measures anonymous pageviews only on public marketing, template, and guide pages. The measurement request uses the public page path and may include an external referrer with query parameters removed.

Account, board, share, invitation, API, and conformance routes are excluded from marketing analytics. Board identifiers, invitation tokens, share tokens, search terms, and board content are not included in the pageview payload.

How information is used

We use information to provide and secure the service, maintain sessions, save board content, process authorized collaboration and export work, diagnose reliability issues, prevent abuse, and communicate with you about support or material service changes.

We do not sell board content or personal information. We do not use private board content for advertising profiles.

Service providers and transfers

Moodboard relies on infrastructure and authentication providers to run the web application, database, object storage, queues, collaboration and public-site measurement. Providers process information needed for their services under their applicable terms and policies.

Service infrastructure may process information in countries other than your own. Provider location and retention depend on the service and the workflow you request.

Retention, deletion, and your choices

We retain account and product information for as long as it is needed to operate the service, maintain security and audit records, resolve disputes, or meet legal obligations. Backup copies may remain for a limited period after deletion.

You may ask to access, correct, export, or delete personal information by contacting support@moodboard.art. We may need to verify the request and retain limited records when required for security or legal reasons.

Children and policy changes

Moodboard is not directed to children under 13, and we do not knowingly collect their personal information.

We may update this policy as the service changes. The date above identifies the current version, and material changes will be communicated through an appropriate product or email notice.

Contact

For privacy questions, contact support@moodboard.art.